top of page

How Digital Payment Problems are Hiding in Plain Sight! Solve Them Now and Boost Your Business with

Updated: Nov 6, 2022

Digital payments have changed the way people pay for everything from groceries to movie tickets. The global shift toward credit cards and other digital payment options has made it easier than ever for customers to buy goods and services with a click of a button. But that convenient ease has also made it more difficult for businesses operating in a saturated e-commerce market. In this article, we’ll explain the problem, how digital payment problems are hiding in plain sight, and how you can solve them with FrenzoPay.

What is a payment problem?

Many business owners assume that the use of new digital payment methods is an easy win for growth. But the reality is that the transition to digital payments is often bumpy for some retailers, especially those operating in a tight, saturated market. The issue is that new payment methods often require more time, effort, and resources to adapt to growing customer demand. This can be especially challenging when the necessary technology is old and outdated, or even nonexistent. As a result, some retailers experience payment problems that result in slower or even non-existent growth. Payment problems can affect any business, regardless of industry or size. They can vary from small issues like a shop forgetting a customer’s order, to large-scale issues like a bank put-off that affects all of your customers. Understanding how and why digital payment problems occur will help you avoid them, and boost your business with FrenzoPay.

Why are digital payment problems hidden in plain sight?

Business owners are often under the assumption that their problems are unique. But the fact is that most payment problems occur as a result of store management decisions, and they are often not readily obvious to customers. These issues can be hard to spot because they occur behind the scenes, and they often go unnoticed by customers because they are not flashy enough to attract their attention. These payment problems can go unnoticed in two ways: - They are hidden in plain sight — if you’re looking for them. - They are hidden in the background — customers aren’t even aware these problems exist.

How to identify and solve digital payment problems

The first step to solving a payment problem is to identify it. That’s easier said than done, because it’s difficult for business owners to see what’s happening on the inside of the store. You can use a series of simple questions to identify potential issues with your payment system. These questions will help you identify the potential for payment problems, and will also help you solve them. - What do customers complain about? - What are your payment issues? - What do your customers say they struggle with? - What is your payment score? - What is the biggest hurdle you face in accepting payments?

Digital Payment Success Factors

As you begin to identify and solve payment problems, it will be helpful to keep three facts in mind: - Digital payment problems are often hidden in plain sight — meaning they are not flashy enough to attract customers’ attention, so they may go unrecognized. - The solution to any payment problem is not as straightforward as you may think — it requires a combination of internal and external efforts. - Payment problems are often the result of a combination of factors, so fixing one may not solve the rest.


As we’ve seen, digital payment problems can be hard to identify, and even harder to solve. As a result, some retailers experience slower growth or even a decline in sales. This can be devastating to a business’ bottom line, and could be a consequence of digital payment issues. In this article, we’ve explained the reasons digital payment problems are hidden in plain sight, and how to solve them. We hope our guide has helped you identify the potential for payment problems in your business, and can boost your sales with FrenzoPay.

36 views0 comments
bottom of page